We're based in Athens and work the surrounding area, including Elkmont (11 miles out), Harvest (12 miles), Trinity (15 miles), Ardmore (16 miles), Triana (18 miles), Redstone Arsenal (18 miles), Priceville (18 miles), and Rogersville (19 miles). That's a service radius built around how far a truck can go and still make a same-day call worthwhile, not a marketing map.
Across that area there are roughly 7,629 households and about 6,078 owner-occupied houses, with a median household income around $97,583. That income level tends to mean more owners choosing full opener replacement over patching an old one when a unit starts failing, and we see that pattern play out on service calls. Housing stock varies some by area - older sections closer to town versus newer builds further out - but the 1973-2012 build window covers most of what's out there.
If you're outside this list of towns, call anyway. Distance isn't an automatic no, it just affects how quickly we can get there.